Your satisfaction is important to us! We accept returns only in case of the item being DOA (broken or not working). Items have to be in their original condition, not worn, or altered. We DO NOT reimburse the return shipping. Any exchange, credit or refund will be for the original price paid, minus shipping, handling and 15% restocking fee unless the item is defective.If we feel that the return policy is being abused we reserve the right to refuse any exchange, credit or refund. Canadian orders may be subject to customs charges for which the customer is responsible for any and all of those charges.